They may place a hold or restrict account activity if they require more information from you about a transaction and this process can take up to 21 days. If the buyer didn’t pay with eCheck and the status is still pending, we recommend checking with PayPal. If you need more information about the different order status, please visit What Do The Different Order Statuses Mean? The seller can then proceed with fulfilling the order as they normally would. When the payment clears, Discogs will automatically update the order to “Payment Received”. That said, if PayPal is advising you to ship the item first in order to clear payment, you may need to follow their guidance instead. We advise our sellers to wait until the pending payment has cleared before shipping the order. It usually takes up to 6 business days for an eCheck to clear and the money to appear in the recipient’s PayPal account. An eCheck is an electronic payment funded by the buyer’s bank account. Typically, this is the result of a PayPal eCheck. Discogs will automatically set an order status to Payment Pending when a buyer has sent payment, but the payment does not clear right away.
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December 2022
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